As a Patient of Hackley Community Care, There Are Referral Programs and Services Available to You.
Interpretation Services
Available upon request (Interprete disponible si usted pide uno) if you are receiving care in any of our service departments, including Community Care Pharmacy.
Si esta en necesidad de nuestros servicios para el cuidado de la salud o tiene alguna duda acerca de alguno de nuestros servicios, porfavor envienos sus preguntas, preocupaciones o comentarios escribiendonos a nuestro correo electronico informacion@hccc-health.org.
Por favor asegurese de incluir su nombre, numero telefonico, el mejor horario para poder contactarle, su correo electronico y sus comentarios. Alguien le estara contactando lo antes posible.
Sliding Fee Scale
Hackley Community Care (HCC) offers a Sliding Fee Scale program which allows patients to pay a reduced fee for most HCC services. This program is based on your family size and income. It is not an insurance plan. To view and print the Sliding Fee Scale application, please click the link below. At the time of your visit, one of our Patient Eligibility Specialists will be happy to help you complete the application and answer any questions you may have.
Please call 231-733-6646 with any questions.
Maternal Infant Health Program (MIHP)
Our Maternal Infant Health staff ensures that pregnant moms experience a healthy pregnancy and successful birth outcomes, with ongoing care and support for both mom and baby. We provide support in our office or in your home, continuing care with your infant as well. Our trained professionals conduct screenings to assess health risks for both mothers and babies, allowing you to partner with the MIHP team in choosing the best care for your family.
MIHP patients receive:
- Free transportation to medical appointments, WIC, childbirth and parent education classes.
- Support from experienced health professionals: Registered Nurses, social workers, dietitians, and certified language interpreters.
- A book to guide you through pregnancy.
If you’re pregnant, you might have questions or concerns about:
- Prenatal Care
- Nutrition
- Transportation
- Baby Feeding
- Family Planning
- Labor & Delivery
- Childbirth Preparation
- Housing
- Daily Living Skills
- Birth Control
Babies don’t come with instructions. Our MIHP staff can help answer your questions about:
- Baby Care
- Immunizations
- Medical Care
- Health & Wellness
- Lead Exposure
- Growth & Development
MIHP services are open to pregnant women and all infants with Michigan Medicaid Health Insurance residing in Muskegon County.
Grandparents Raising Grandchildren (GRG)
For more information about Grandparents Raising Grandchildren, please contact Callie Sierra at: 231-733-6654.
Care Management Services
Smoking Cessation
These classes are free and will help you to become a non-smoker. Learn what is in cigarette smoke, the 3-link chain of addiction, why you really smoke, your triggers and coping strategies.
Breast & Cervical Cancer Screening Program (BC3NP)
Women ages 21 to 64 years of age may qualify to receive a free mammogram and cervical cancer screening.
Community Health Workers
Community Health Workers (CHWs) are trained and deployed to assist Medicaid and/or Medicare adult beneficiaries who have two or more chronic conditions and have health and social service needs (such as primary care, housing, food, and transportation).
Patient Eligibility Specialist Services for Medicaid and Marketplace Insurance
If you are uninsured and need assistance with applying for health insurance on the Marketplace, please call our Patient Eligibility Specialist at 231-733-6646.
Patient Portal
HCC patients are able to access some of their health record information online at the Follow My Health (FMH) patient portal. Free access to your medical information is available from any computer, tablet or smartphone. You can sign up by clicking here OR You can sign up by clicking the Follow My Health (FMH) link at the top of the page.
Patient Prescription Assistance Program
Offering medications to HCC patients at no cost to patients who qualify. Please call our HCC’s Medication Program Coordinator at 231-737-1335 to learn more.
New FREE Narcan Vending Machines
We now have two free Narcan vending machines available for community use.
- Clinton Site Lobby – 1550 Clinton Street, Muskegon
- Baker Site, 3rd Floor – 2700 Baker Street, Muskegon Heights (outside the elevator, near the medical clinic entrance)
Each machine includes instructions on how to use Narcan, along with resources for substance use and mental health support.