COVID-19 screening, testing and treatment
Hackley Community Care (HCC) is continuously monitoring and taking the necessary steps to ensure the safety of our patients, staff, and community as it relates to COVID-19.
If you are experiencing any symptoms of COVID-19 please call our office at 231.737.1335 to find out if you should be tested or seen.
The CDC has updated the list of symptoms that include a cough, fever, chills, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.
Anyone can have mild to severe symptoms. symptoms may appear 2 - 14 days after exposure to the virus.
Currently, the CDC is recommending everyone wear a face mask in public places. The CDC suggests people use cloth masks and please reserve medical grade masks for our healthcare workers. Follow this link on how you can make your own.
Marketplace Coverage and Coronavirus
If you already have coverage through the Marketplace, the rules in your Marketplace health plan for treatment for the coronavirus emergency (officially called 2019 Novel Coronavirus or COVID-19) remain the same as any other viral infection. Visit www.healthcare.gov/coronavirus for more information.
Make a Telehealth Appointment
Hackley Community Care offers Telehealth services to provide care to our patients from the comfort of home. For information about registration and requesting an appointment please visit our Telehealth page.
What to expect
Hackley Community Care has several new procedures in place to protect the health of our patients and staff during your next visit. Please watch the videos below for a brief overview of what to expect when you come to see us.
Visiting our Medical Offices
New procedures in our medical offices include screening questions, use of face masks and personal protection equipment, along with thorough sanitization measures.
Visiting our Dental Offices
Our Dental Department now has updated hours and enhanced check-in procedures along with screenings, socially distant waiting rooms, and thorough sanitization procedures to keep you safe.
Our current services: effective 7/6/20
Medical and Behavioral Health Services (Baker & Leahy Sites):
Telehealth and In-Person Office Visits are available for medical and behavioral health services. Please call before coming to the office so we can direct you to the appropriate visit type. Our current office hours are:
Baker Site: Mon - Thurs 8:00 am - 5:00 pm / Fri 8:00 am - 5:00 pm
Leahy Site: Mon, Tue, Wed 8:00 am - 8:00 pm / Thurs - Fri 8:00 am - 5:00 pm
- Virtual Visits: Please call for more information and how to set up your account on our HCC Patient Portal.
- Telehealth Visits: Please call 231-737-1335 (Baker and Leahy Sites)
- NowCare: Urgent or emergent care for patients without COVID-19 symptoms.
- COVID-19 Curbside Testing: Please call our office first at 231.737.1335 for an evaluation, prior to coming in. Testing hours are 1:00 pm - 4:00 pm Mon - Fri (subject to change based on need / volume).
Our HCC Dental Clinic located at our Baker Site is open for emergency dental services (including removal of teeth), routine exams, simple cleanings, denture work, and TeleDental visits. Please call before coming to the office so we can direct you to the appropriate visit type.
OB Services (Baker Site):
Our OB Department is providing prenatal care for expectant moms in need of care. OB hours are Mon - Fri 8:00 am - 5:00 pm. If you have questions, or need an appointment please call 231.733.6678. After Hours: 231.733.6670.
Pharmacy (Baker Site):
Community Care Pharmacy located at our HCC Baker site is open and offering full pharmacy services. Curbside pickup for prescriptions is available. along with in-person pickup inside the pharmacy.
For Curbside Pickup: Designated parking is available in front of our Baker Site building. Please call the pharmacy when you arrive and your prescription will be delivered to your vehicle.
There will be no inside access to pharmacy after 5:00 pm to minimize the spread of COVID-19. Only curbside pickup will be available from 5:00 pm - 6:00 pm.
Pharmacy Hours: Mon - Fri 8:30 am - 6:00 pm.
Curbside Pickup only from 5:00 pm - 6:00 pm
You can reach the pharmacy at 231.737.9510.
Integrated Health Clinic (IHC)
Telehealth and In-Person Office Visits are available for medical and dental services. Please call 231.724.1335 for more information and to schedule an appointment.
IHC Hours: Mon - Fri 8:00 am - 5:00 pm
School Based Health Programs
Telehealth and In-Person Office Visits are available for medical, dental, and behavioral health services. Please call before coming to the office so we can direct you to the appropriate visit type.
Our current summer hours:
Muskegon Teen Health Center: Mon - Thurs 8:00 am - 4:00 pm / Fri 8:00 am - 12:00 pm
Oakridge Teen Health Center: Mon - Thurs 8:00 am - 4:00 pm / Fri CLOSED
*Both sites are closed 12:30 pm - 1:00 pm daily.
Plese call with question or to schedule an appointment:
Muskegon Teen Health Center: 231.733.6680
Oakridge Teen Health Center: 231.733.6830
After Hours: 231.733.6670
Our goal at Hackley Community Care (HCC) is to keep our staff and patients safe and healthy.
In an effort to protect everyone, HCC is asking that patients who have an appointment at one of our sites to NOT bring visitors or guests with you unless it is absolutely necessary. HCC will be asking all patients who come in for appointments or emergency visits about any symptoms you may have been experiencing.
We ask everyone to help us maintain a safe environment for our patients, staff and community by calling HCC at 231.737.1335 prior to your arrival if you are experiencing a temperature >104 degrees, coughing and shortness of breath.
The price for a COVID-19 test is $30.00.
Please follow us on social media at Facebook or Instagram in addition to our website www.hackleycommunitycare.org for continuous updates.
Links to information on COVID-19
Public Health Muskegon County – www.muskegonhealth.net
Michigan Department of Health and Human Services (MDHHS) - https://www.michigan.gov/coronavirus
Centers for Disease control (CDC) - https://www.cdc.gov/coronavirus/2019-ncov/index.html
The White House/President’s Guidelines for America - https://www.whitehouse.gov/wp-content/uploads/2020/03/03.16.20_coronavirus-guidance_8.5x11_315PM.pdf