COVID-19 screening, testing and treatment
Hackley Community Care (HCC) is continuously monitoring and taking the necessary steps to ensure the safety of our patients, staff, and community as it relates to COVID-19.
If you are experiencing any symptoms of COVID-19 please call our office at 231.737.1335 to find out if you should be tested or seen.
The CDC has updated the list of symptoms that include a cough, fever of 100.4>, and at least 2 of the following: shortness of breath or trouble breathing, fever, chills, muscle pain, headache, sore throat, loss of taste or smell.
Currently, the CDC is recommending everyone wear a face mask in public places. The CDC suggests people use cloth masks and please reserve medical grade masks for our healthcare workers. Follow this link on how you can make your own. https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html
Marketplace Coverage and Coronavirus
If you already have coverage through the Marketplace, the rules in your Marketplace health plan for treatment for the coronavirus emergency (officially called 2019 Novel Coronavirus or COVID-19) remain the same as any other viral infection. Visit www.healthcare.gov/coronavirus for more information.
Our current services: effective 5/1/20
Medical and Behavioral Health Services (Baker & Leahy Sites):
Telehealth Virtual Visits have been implemented for medical and behavioral health services. Please call before coming to the office. Our current office hours are Mon - Fri 8:00 am - 5:00 pm. Please call our office with questions or for an appointment at 231.737.1335. After Hours: 231.737.3882.
- Virtual Visits: call for more information and how to set up your account on our HCC Patient Portal.
- Telehealth Visits Number to call:
- Baker and Leahy - 231.737.1335
- Muskegon Teen Health Center - 231.733.6680
- Oakridge Teen Health Center - 231.733.6830
- NowCare: Urgent or emergent care for patients without COVID-19 symptoms.
- COVID-19 Curbside Testing: Please call our office first at 231.737.1335 for an evaluation, prior to coming in. Testing hours are 1:00 pm - 4:00 pm Mon - Fri (subject to change based on need / volume).
Our HCC Dental Clinic at Baker is open for TeleDental (phone visit) and emergency dental services. Dental hours are Mon - Fri 8:00 am - 5:00 pm. You can reach the dental clinic at 231.737.8603. After Hours: 231.737.3882.
OB Services (Baker):
Our OB Department is providing prenatal care for expectant moms in need of care. The OB Department is also providing well-baby visits and immunizations for infants age newborn to 24 months. OB hours are Mon - Fri 8:00 am - 5:00 pm. If you have questions, or need an appointment please call 231.733.6678. After Hours: 231.737.3882.
Community Care Pharmacy located at our HCC Baker site is open and offering full pharmacy services. Pharmacy hours are on - Fri 8:30 am - 6:00 pm. Curbside pickup for prescriptions is available. Patients should park in one of the designated pharmacy parking spots in front of our Baker building. Please call the pharmacy when you arrive and your prescription will be brought to your vehicle. There will be no inside access to pharmacy after 5:00 pm to minimize the spread of COVID-19. Only curbside pickup will be available from 5p - 6p. You can reach the pharmacy at 231.737.9510.
Integrated Health Clinic (IHC)
IHC providers are available for Telehealth visits. Call our Hackley Community Care at 231.737.1335 for more info and to schedule an appointment.
Our goal at Hackley Community Care (HCC) is to keep our staff and patients safe and healthy.
In an effort to protect everyone, HCC is asking that patients who have an appointment at one of our sites to NOT bring visitors or guests with you unless it is absolutely necessary. HCC will be asking all patients who come in for appointments or emergency visits about any symptoms you may have been experiencing.
We ask everyone to help us maintain a safe environment for our patients, staff and community by calling HCC at 231.737.1335 prior to your arrival if you are experiencing a temperature >104 degrees, coughing and shortness of breath.
Please follow us on social media at Facebook or Instagram in addition to our website www.hackleycommunitycare.org for continuous updates.
Links to information on COVID-19
Public Health Muskegon County – www.muskegonhealth.net
Michigan Department of Health and Human Services (MDHHS) - https://www.michigan.gov/coronavirus
Centers for Disease control (CDC) - https://www.cdc.gov/coronavirus/2019-ncov/index.html
The White House/President’s Guidelines for America - https://www.whitehouse.gov/wp-content/uploads/2020/03/03.16.20_coronavirus-guidance_8.5x11_315PM.pdf